By purchasing products via the Mudbrick Vineyard & Restaurant website, you both agree and are bound by the terms and conditions listed on this webpage. These terms and conditions may be amended by Mudbrick Vineyard & Restaurant at any time by posting amended or new terms on this website.
You must be 18 years or older to purchase wine from this website. By agreeing to the terms and conditions, you are confirming that you are over 18 years of age and that you are not purchasing wine in order to supply to minors under the age of 18.
We respect and honour the privacy of our customers. We will not at any stage sell or rent your personal information to any third parties. If you agree to sign up to our mailing list; your details will be added to our database to receive the updated information. Any personal details collected by Mudbrick Vineyard & Restaurant are stored in a private database that will only be used to support your customer relationship with us.
Mudbrick Vineyard & Restaurant is a New Zealand owned off license as defined in New Zealand’s Sale of Liquor Act and is legally authorised to promote, sell and deliver wine via online or mail order. It is illegal for Mudbrick Vineyard & Restaurant to sell liquor to any persons under the age of 18. It is also illegal for anyone to purchase alcohol who is under 18 and to make a false declaration of their age in order to purchase liquor. It is against the law to use this website to purchase liquor if you are under the age of 18.
Our Liquor License is available to view HERE
Mudbrick Vineyard & Restaurant will make every effort to ensure that your purchases are not faulty or defective. Under the Consumers Guarantees Act, we will replace goods that are not of merchantable quality. If you are not satisfied in regards to your purchase(s) please feel free to contact us at [email protected]
If you have any issues with your order, please let us know within 7 days of receiving and signing for your package.
If a refund is required, this will be to the same form of payment used or can be redeemed as store credit.
If your order is faulty or defective, we are happy to provide a refund or exchange. If you have changed your mind and your products are in pristine condition, we can issue you with a voucher or store credit.
To contact us for a refund or exchange please call 093729050 or email us on [email protected]
If you have received a faulty or defective product we will replace this for you free of charge, some shipping costs may apply.
50% of the accommodation costs are non-refundable under any circumstances should the booking not proceed.
If cancellation is more than 60 days before check in date 50% of the accommodation cost will be refunded.
If the booking is cancelled within the 60-day period no refund will be given.
Please ensure that you take out travel insurance to protect yourself from sickness or other incidences which may prevent your travel from going ahead.
No refund is given for an early departure.
Covid-19 Cancellation Policy:
In the event that your booking cannot proceed due to regional or national level 3 or 4 restrictions, or if the borders between NZ and Australia close, Mudbrick will transfer your entire payment to your chosen future booking date. Please note, property pricing and availability are subject to the day and time of the year.
Mudbrick Vineyard & Restaurant accepts all payments via Visa, MasterCard or PayPal. As a New Zealand owned organisation all payments are made in NZ dollars, inclusive of 15% GST.